Tel: 0800-689-1012
Email: [email protected]

Cleaning Staff Communication

Encourage communication with building management/owners, employees, and occupants

  • Develop a system for cleaning service employees to provide comments and suggestions about workplace issues and suggestions for improvements in the provision of services.
  • Communicate to the public housing management or owners of the building the presence of pests and any maintenance issues discovered during cleaning operations.
  • Provide materials to occupants that define opportunities to reduce the need for more intensive cleaning processes or treatments (e.g., reporting spills and making attempts to reduce clutter in common areas).
  • Notify occupants about all cleaning products used in the facility. This should include a list of all chemicals that may be used. It also should include the name, address, and phone number of the PHA contact person; a statement that the contact person maintains the product labels and Material Safety Data Sheets (MSDSs) of each product used in the building; and that the labels or MSDSs are available for review upon request. The contact person should be available for additional information and comment.
  • Provide product MSDSs in a timely manner upon request.
  • Identify building occupants with special needs or sensitivities (to dust, chemicals, noise levels, etc.) and have a process in place to work with PHA management, cleaning staff, and individuals to mitigate the problem.

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